Frequently Asked Questions
General Questions
Q: What services does Western Technology Solutions offer?
We provide full-service IT consulting and support across Western Montana — including Missoula, Clinton, and Drummond. Our services include Wi-Fi and Starlink setup, computer repair, network installation, security camera systems, and ongoing tech support for homes, ranches, and small businesses.
Q: Where are you located?
We’re based in Clinton, Montana, serving Missoula County and the surrounding areas. We often travel throughout Western Montana for on-site work.
Q: Do you work with both residential and business clients?
Yes! We help homeowners, ranches, and local businesses with everything from reliable home Wi-Fi setups to advanced commercial networking and IT security systems.
Q: What areas do you serve?
We primarily serve Missoula, Clinton, Drummond, Bonner, and the Bitterroot Valley, but we also travel for rural jobs and network projects across Montana.
Technical & Support Questions
Q: Can you help me improve my Wi-Fi coverage?
Absolutely. We specialize in whole-property Wi-Fi and Starlink optimization, including long-range and outdoor setups, UniFi systems, and mesh networks for ranches and large homes.
Q: Do you install security camera systems?
Yes, we design and install wired and wireless camera systems for both residential and commercial properties — including remote viewing and local data storage options.
Q: Can you fix slow or unreliable internet?
Yes, we diagnose and fix slow internet, signal dropouts, and connectivity issues using professional tools to identify interference, router misconfigurations, or outdated hardware.
Q: Can you set up Starlink internet or combine it with my existing network?
Yes — we offer Starlink installation, mounting, and integration with your existing Wi-Fi or business network for better performance and reliability.
Q: Do you provide data recovery or backup services?
We provide secure data recovery, backup planning, and storage setup, including NAS systems and cloud-sync solutions for both personal and business needs.
Business & Consulting
Q: Do you provide ongoing IT support for small businesses?
Yes — we offer managed IT services, system monitoring, and remote support plans tailored for local businesses in Missoula and surrounding areas.
Q: Can you help design a network for a ranch, shop, or office?
Definitely. We design custom network layouts, including VLAN-based segmentation, Wi-Fi coverage planning, and secure access for cameras, IoT, and business systems.
Q: Do you work with UniFi or other professional network hardware?
Yes — we’re experienced with Ubiquiti UniFi, TP-Link Omada, and enterprise-grade networking equipment, from setup to ongoing management.
Appointments & Contact
Q: How do I schedule a service or consultation?
You can call or text us at (406)-481-7332, email contact@westerntechnologysolutions.com, or use the contact form on our website.
Q: What are your hours of operation?
We operate Monday through Saturday, with flexible scheduling for rural and after-hours jobs.
Q: Do you charge for travel outside Missoula?
For clients outside the Missoula area, a small travel fee may apply to cover mileage — but we do our best to keep costs fair for rural clients.
Q: Do you offer remote tech support?
Yes — we can connect securely to your computer and fix most software issues remotely, saving you time and travel costs.
Local Questions
Q: Why choose Western Technology Solutions?
We’re a local Montana-based company built on honesty, reliability, and real-world technical experience. Whether you run a ranch, a small business, or just want your home tech to work right, we deliver personalized, professional IT solutions.
Q: Are you insured and licensed?
Yes — Western Technology Solutions LLC is a registered and insured Montana business.
Q: What makes your services different from big box tech companies?
We offer personal, on-site support, not cookie-cutter solutions. You’ll always talk directly to a local technician who understands your setup and community.